Network Connectivity

Mapping to a Shared Network Drive

If you use any network drives to access shared files below are dropdown fields with how-to documents giving Mac and Windows users step-by-step instructions on mapping to a shared network drive.
NOTE: If you are working remotely, before trying to map the network drives, make sure that you are signed into the VPN.

  1. From your Mac Desktop proceed to the ‘Go’ option and select ‘Connect to Server’:
    a screenshot showing the menu from the 'go' button of a macos computer
  2. Connect to requested shared drive by typing your Server Address.
    smb://ServerName/[Shared Drive Path]
    *Optional: Select the [+] at the bottom left to add requested shared drive as a favorite server connection.
    a screenshot showing the 'Connect to Server' dialog on a macOS computer
  3. Confirm the drive you are attempting to connect to by selecting 'Connect'.
    A screenshot of the drive mapping confirmation dialog on a macOS computer
  4. Enter your UA credentials. Note: Adding '@UA' to the end of your username is required for computers that have migrated to Kandji.
    A screenshot of the login prompt for shared drive mapping on a macOS computer
  5. If you did not specify the folder when entering your Server Name, select it here.
    A screenshot of the folder selection prompt when mapping a shared drive on a macOS computer
  1. Open the File Explorer icon from the Taskbar: Icon for start menu file explorer.
    On the left column select This PC: "This PC" in file explorer is selected. An image of a single computer is to its left.
    Select Computer, and then select Map network drive.File explorer with "This PC" selected. Computer tab is circled at the top of the window, and below it is a list of options, the fifth option is map network drive.
  2. Select an available letter in the Drive: selection box. Next, type the shared drive path in the Folder: text box. Check Reconnect at Sign In, and select the Finish button.Map network drive window with two selection menus the top one is a dropdown that asks for the drive letter, and the menu below it with highlighted text asks for the folder path with a browse files button to the right. Below these menus are two checkboxes. The label for the top checkbox is recconect at sign-in and is checked.
  1. Open the File Explorer icon from the Taskbar:Image of File Explorer iconOn the left column select This PC:Image of This PC.
    Select the     three dots, and then select Map network drive.Image of where to select 'three dots' and 'map network drive'.

    Image of Map Network Drive.
  2. Select an available letter in the Drive: selection box. Next, type the shared drive path in the Folder: text box. Check Reconnect at Sign in, and select Finish button.
    Image that shows field to select Finish button.